Mar 31 2008
I was sitting in a bar in Chicago near Wrigley Field here in Chicago. I looked over my shoulder and saw a video screen with the iTunes Update screen telling the user that they needed to update iTunes and Safari. The bartenders hadn’t even noticed the screen was there. Oh, and there’s a Windows Update icon sitting in the corner waiting to be clicked on too.
Installing Safari using the iTunes update functionality is dishonest of Apple. And all the people who think that users should know enough to unclick the Safari installation are unrealistic. The average user is just going to click on ‘install’ and trust that Apple is updating properly. Expecting the average user to understand that Safari is a separate application that has nothing to do with iTunes is dishonest and disingenuous. And by including Safari in an iTunes update Apple is proving that they’re no better than Microsoft.
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