Nov 21 2010

Who should you complain to?

I’m not going to weigh in on the whole TSA whine fest that’s going on; I agree that the TSA has gone too far and needs to have their collar yanked on to settle them down.  But a whole bunch of us complaining on Twitter isn’t going to do much, neither are lengthy blog posts.  Quite frankly most of us have too little exposure to be taken seriously on the national stage.  I got my own whining in early, so now I’m trying to gather some information on how to be effective.

But we do have people we can contact who do have some pull, starting with our federal legislators, who are easy enough to find and monitor on the Project Vote Smart site.  I didn’t notice a political slant either way to the site, it appears to just be reporting the facts and is easy to use.  Writing to your Senator (mine is Barbara Boxer) will be slightly more effective than Twitter, at least an intern somewhere will tally your complaint.  Two other places that you can write that I’ve been told will have slightly more impact is your airline and their lobbying firm.  Explain your position in terms of how it impacts your business and how it will impact their bottom line.  The SourceWatch wiki supplied me with contact information for United Airlines and their lobbyist firms.  I’ll let you know if I hear anything back from them.  I had a friend on Twitter explain this, basically you want to start any emails you send by talking about the money, then end with little side notes like ‘protection from unreasonable search and seizure.’  It’s easier for many people to understand money issues than those of Constitutional rights.

The TSA does have a way to report a complaint, though I don’t know of anyone who’s done it so far and what the results have been.  Personally I’d be afraid of getting added to a watch list.  What might be more helpful is to read the official TSA Blog.  For instance, did you know it’s actually allowable by TSA rules to photograph a TSO in pursuit of their duties?  That is if the state and local laws allow it, which they don’t in many states.  So far California appears to.

The current pat downs and back scatter x-ray’s are both issues that need to be addressed.  As is the over-reach of the TSA to grab power at airports.  But observing and talking about them don’t do much good unless we follow up with some sort of action.  If you have some better ideas of who to contact, please leave a comment.

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2 responses so far

2 Responses to “Who should you complain to?”

  1. CKon 21 Nov 2010 at 1:07 pm

    The first thing I did was write an email to both my Senators and my Representative. As of this weekend, President Obama has been straddling the fence, but leaning toward the TSA’s point of view. I don’t think he’s visualized his daughters, Malia and Sasha subjected to the TSA screening procedures. As a parent, the thought of this happening to my children is abhorrent, and so the procedures must be stopped.

  2. Who should you complain to? | TSAon 23 Nov 2010 at 11:14 am

    […] Network Security Blog ยป Who should you complain to?. This entry was posted in Uncategorized and tagged complaints, Martin McKeay, photograpy, TSA […]

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