Nov 23 2010

Important Contact #’s (and a good story)

Published by at 4:18 pm under Government,Privacy,Risk

I urge you to read “So…I got detained by the TSA at the airport today“.  There are no federal laws and few state laws that prohibit you from recording a TSO(transport security officer) in the pursuit of their duties.  In fact the TSA actually encourages it.  But many TSO’s and supporting law enforcement agents never got the memo, so you may end up getting harassed if they think you’re doing something wrong.  Flying Fish has a good story about how to deal with the issue and how to deal with the TSA and law enforcement in a reasonable, calm manner and come out okay.  Not everyone has his contacts, but that’s not really the point of the post.

But more important than the post itself was one of the comments, with all the contact information you need to get in touch directly with the TSA offices of Civil Liberties and the Ombudsman .  I now have this information entered into my cell phone and will use it next time if I have to.  I have a funny feeling if it gets to the point of my having to make the call, things will have already gone beyond my comfort point, but better to have them and not need them than the other way around.

deltaGOLFflyer

@Jason:

TSA Public Affairs
(571) 227-2829

http://www.tsa.gov/contact/index.shtm

Members of the traveling public who believe that they have been
unlawfully discriminated against by a TSA employee may contact the
External Compliance Division in the Office of Civil Rights to have their
concerns addressed, by sending an E-mail to TSA.OCR -ExternalCompliance@dhs.gov or by calling the Office of Civil Rights.

The Office of Civil Rights can be reached toll free at
1-877-EEO-4-TSA (1-877-336-4872) or (800) 877-8339 (TTY), or by E-mail
at TSA-ContactCenter@dhs.gov

contact the Ombudsman, phone 1-571-227-2383 or 1-877-266-2837 toll-free.

E-mail: TSA.Ombudsman@dhs.gov

 

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